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Frequently Asked Questions
Below are listed some of the questions frequently
asked by researchers and members of the public who
are interested in service user involvement in
research.
Click on each section below to expand and view answers.
1. Where can I find information
on paying members of the public actively involved in
research?
INVOLVE has published a guide to paying members
of the public actively involved in research. The
guide includes guidance on deciding payments for
expenses as well as for time and expertise.
There are also some examples of the different ways
in which the public and people who use services have
been paid. The
Guide to
reimbursing and paying members of the public
actively involved in research can be seen by
clicking here.
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2. How can research be objective if members of the
public who are emotionally engaged with the topic of
a study also take part in the research design or
research process?
No one is entirely objective or neutral. People who
use services bring a particular knowledge based on
their experience of the issue. Many researchers have
found that members of the public keep research
focused on the fundamental reasons for undertaking a
research project, and ensure that it remains
relevant to the needs of those at the receiving end
of services. They do not find that involving the
public compromises the ‘scientific’ value of the
research. However, everyone involved in a research
project, including members of the public, should be
encouraged to consider where they might turn for
support if the work they are involved in is
personally upsetting.
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